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Your one-stop shop for all things Metroland.

FAQ

Purchases

What's available on this site?

We offer up a selection of photos from Metroland's portfolio of community sites. You can browse for digital photos according to region or Order a Photo using our quick and easy online form. Also available are books, subscriptions to magazines and newspapers, tickets to upcoming shows and more. Please note that the purchase of photos from MetrolandStore.com are for personal use. Should you want to purchase photos for commercial use, please contact us at communities@metroland.com for pricing and availability.

 

Delivery

How long will it take to receive my order?

Orders for digital photos typically take 4 business days.

Orders for hard copy materials (books, magazines etc.) typically take 2-3 weeks for delivery. If you're in a rush, contact us directly at communities@metroland.com to find out if rush delivery is available. An additional rush fee may apply depending on the product.

 

How much is delivery?

The delivery charge is embedded into the price of digital photos and magazine/newspaper subscriptions. For all other orders, the shipping charge will calculated at checkout.

 

Where does MetrolandStore.com ship?

Currently we only ship to addresses in Canada. If you are outside Canada and wish to purchase an item from our store please contact us at communities@metroland.com.

 

Refunds

What is your return policy?

You may return books to the Metroland Store for a full refund (we will also refund the return shipping cost if the return is a result of our error) within 30 days of delivery. However, the following items are non-returnable and non-refundable unless the return is a result of our error:

-custom-ordered photos

-page reprints

-magazine subscriptions

-newspaper subscriptions

-show tickets

 

Photographs

Why can't I find the photo I want?

The photos we've put in the Metroland Store are just a sampling of what's available. If you don't see what you're looking for after doing a quick search, click on the "Order a Photo" tab and fill in the online form and we'll get back to you within 4 business days about your request.